What is self-exclusion and how do I use it at rm89?

Self-exclusion means a player voluntarily stops playing at rm89 for an extended or combined period. Contact rm89 via Live Chat or at support@rm89.mom — we will process it right away. To reopen your account after the self-exclusion period ends, you must contact Support directly, and we will do so only after completing a review.

What support can rm89 offer if gaming becomes a problem?

rm89 provides tools such as deposit limits, time-outs, and self-exclusion. You can also reach us via 24/7 Live Chat or by email at support@rm89.mom to talk through any gaming-related concerns. Our staff will assist you in Burmese with care and understanding, and all information will be kept confidential.

🛡 rm89 Responsible Gaming Policy

Play at rm89 the responsible way

Gaming is for fun. rm89 always provides tools, tips, and support so our players can play safely and with confidence.

21+ Policy

What responsible gaming means

Playing at rm89 is about fun and entertainment. Gaming is not a way to solve financial problems. Responsible gaming means planning your spending in advance and playing purely for entertainment.

rm89 strictly requires players to be 21 or older. We always put the safety, wellbeing, and financial stability of our players first. To help keep gaming as entertainment, rm89 provides tools and support at any time.

Important Notice: Gaming should be entertainment, not a source of income. Use the tools we provide to set limits. If gaming starts to feel like a problem, seek help right away.

rm89's protection tools

Deposit Limit

You can set in advance how much you deposit in a week or a month. The limit takes effect immediately and can be adjusted from your account. It is one of the most effective ways to keep your spending in check.

Gaming Time-Out

If you feel the urge to take a break from gambling, you can set a time-out from 1 to 30 days. During the time-out period you will not be able to play, and you can only return once the period has ended. This takes effect immediately and cannot be changed.

Setting Self-Exclusion

If gambling is getting out of control, you can choose long-term self-exclusion. This blocks your account and prevents you from playing again. You can only have it lifted by contacting Support.

Play Time Reminder

rm89 sends you a reminder after you have been playing for a set amount of time. This helps you stay aware of how long you have been playing and gives you better control over your play time.

21+ Age Verification

No one under the age of 21 is allowed to play at rm89. Age verification is carried out at registration and at the time of withdrawal. If verification fails, the player's winnings will be held.

24/7 Support Available

For any issue related to gambling, you can reach rm89's Live Chat in Burmese 24 hours a day. Your personal information will be kept confidential.

Signs to watch out for that may indicate a gambling problem

If you notice one or more of the following signs, you should consider that gambling may be becoming a problem.

You feel a frequent urge to gamble throughout the day and cannot go without it
You keep gambling to try to win back money you have lost
You hide the fact that you are gambling, and how long you spend doing it, from family and colleagues
You rely on loans or other means to find money to gamble
You feel angry, anxious or low on days when the gambling does not go well
You regularly go beyond the amount or time limit you set for yourself
Gambling is causing harm to your work, studies or relationships

Steps to set limits

Log in

Choose a tool

Select a deposit limit, time-out or self-exclusion

Set the period

Choose the duration and amount you want, then confirm

Takes effect immediately

The limit you set will take effect immediately

If you have any trouble accessing the tools, contact rm89's Live Chat — available 24/7 in Burmese.

Responsible gambling principles

See gambling as a form of entertainment only — not an obligation in life. Follow these principles to be a responsible player at rm89.

Set a spending limit before you play and do not go over it
Do not try to chase your losses — it only makes things worse
While playing, focus on the present moment rather than thinking about the past or future
Set a time limit for gambling and keep time aside for family and other activities
See gambling as entertainment only and do not rely on it as a source of income
Avoid gambling on bad nights or when you are facing financial difficulties
Do not drink before gambling — making good decisions requires a clear head

🧠 What players should know

The games you play have a built-in house edge and are designed so that both the player and the platform participate in the outcome. No game strategy can guarantee long-term profit.

Fun is the main purpose of gambling. Losses are a normal part of the game and you should be prepared to accept them.

If you feel that gambling may be becoming a problem, rm89 is here to help and puts your health and safety first, just as any responsible authority would.

How to get help

rm89 Live Chat

You can reach rm89's 24/7 Live Chat directly. You can discuss setting betting limits, changing time-out periods, or applying self-exclusion. Burmese-speaking staff are always on duty.

Email Support

You can email us at [email protected] any time for issues related to gameplay, limit requests, or account restrictions. We will always get back to you.

For the best medical advice related to gambling, please consult a qualified health professional.

What You Should Know About Responsible Gambling

Log in to rm89, then go to Account Settings. Under Responsible Gaming or gaming limit settings, you can set a daily, weekly, or monthly deposit amount. If you're unsure, contact rm89's 24/7 Live Chat. The limit takes effect immediately once set.

Once a time-out period is set, it cannot be lifted until the period ends. This policy is in place to protect players and is strictly enforced at rm89. You can play again only after the period expires, and you can extend it if needed.

Self-exclusion means a player voluntarily stops playing at rm89 for an extended or combined period. Contact rm89 via Live Chat or at [email protected] — we will process it right away. To reopen your account after the self-exclusion period ends, you must contact Support directly, and we will do so only after completing a review.

Anyone under 21 playing at rm89 is a serious violation of our age restriction policy. If a young person in your household could be accessing our platform, contact rm89 Support immediately and have your account temporarily blocked. We recommend setting up parental controls on computers and phones to prevent underage access.

rm89 provides tools such as deposit limits, time-outs, and self-exclusion. You can also reach us via 24/7 Live Chat or by email at [email protected] to talk through any gaming-related concerns. Our staff will assist you in Burmese with care and understanding, and all information will be kept confidential.

Before you start playing, decide in advance how much you are comfortable spending in a week or a month, then set that amount as your deposit limit in rm89. If you feel the urge to chase losses, stop playing. If gaming is for fun, set a budget limit and stick to it — that is how you protect yourself.

Set Your Limits Before You Play

We ask that playing at rm89 stays fun — play within your means and check your gaming history regularly.

rm89 Login — Set Your Limits Read the FAQ