rm89 Terms & Conditions and Agreements

This document is the official agreement between rm89 and players using the platform. By accessing the rm89 website, opening an account, or using any service on the platform, the player is considered to have read, understood, and agreed to these terms and conditions. If you do not agree, please refrain from continuing to use the platform.

General Definitions

The words "platform" and "we" used in these terms and conditions refer to rm89 and all of its services. The words "player" and "you" refer to any person using the platform.

• These terms and conditions constitute the official agreement between the player and the rm89 platform.
• Every person using the platform must comply with these terms and conditions in full.
• Using the platform through an intermediary without our knowledge is not permitted.
• If these terms are updated, the changes will be announced on the platform. Continuing to use the platform after any update means you accept the revised terms.

1.1 Service Availability

rm89's services are designed for players in Myanmar. The platform aims to be available 24/7, but please understand that temporary disruptions may occur due to technical maintenance or circumstances beyond our control.

Account Registration and Eligibility

2.1 Age Requirement

Players must be 21+ to use the rm89 platform. No player under 21 will be permitted to access or play. Players must provide their correct age, and if found to be inaccurate, the account will be immediately suspended and any bonus funds and pending winnings not yet withdrawn may be forfeited.

2.2 One Account Policy

Each individual player may open only one account at rm89. If a player is found to have more than one account:

• Any additional accounts will be closed.
• Any bonuses will be cancelled.
• Any winnings earned using bonuses will be voided, and only genuine deposits will be returned.

2.3 Account Information Accuracy

Players must provide accurate details including their name, contact information, and bank/payment details. Withdrawals from accounts with incorrect information may be suspended, and proof that the depositor and the person withdrawing are the same may be required.

2.4 Account Security

Players are responsible for keeping their login credentials (username and password) secure. rm89 is not liable for any losses resulting from a player's own negligence. If you notice any unauthorised access, contact us immediately at [email protected].

Deposit and Withdrawal Policy

3.1 Deposits

Accepted payment methods at rm89 are KBZPay, Wave Money, AYA Pay, and bank transfer. The minimum deposit amount is 10,000 Ks. Deposits are reflected in your account immediately — if yours does not appear, please contact us via Live Chat.

3.2 Withdrawals

The minimum withdrawal amount is 10,000 Ks. Withdrawals can be made via KBZPay, Wave Money, AYA Pay, and bank transfer. Withdrawals are processed within 30 minutes to 3 hours and may take longer depending on the withdrawal method and banking hours.

3.3 Matching Deposit and Withdrawal Method

The payment method used for deposits must match the method used for withdrawals — meaning if you deposited via KBZPay, you must also withdraw via KBZPay. This policy is in place to prevent money laundering.

3.4 Verification

rm89 reserves the right to verify a player's personal information before processing withdrawals. Withdrawals will only be processed once verification is complete; if it is not completed, the withdrawal may be temporarily suspended.

Bonuses and Promotions

4.1 Welcome Bonus

rm89 offers a 200% welcome bonus on your first deposit, up to a maximum of 100,000 Ks. For example — if you deposit 20,000 Ks, you will receive a 40,000 Ks bonus, giving you a total balance of 60,000 Ks. To withdraw bonus funds, a 20x wagering requirement must be met — meaning a 40,000 Ks bonus requires 40,000 Ks × 20 = 800,000 Ks in total wagers.

4.2 Bonus Usage Restrictions

• Bonuses cannot be withdrawn without making a genuine deposit.
• Each bonus can only be claimed once per player.
• Bonuses may not be used with external strategies (e.g. arbitrage betting).
• The wagering rate applied while using a bonus is determined by rm89.
• rm89 reserves the right to modify or cancel bonus promotions at any time.

4.3 Other Promotions

VIP cashback, referral bonuses, and other promotions will each have their own applicable terms, and those terms must also be followed in accordance with this policy.

Game-Related Rules

5.1 Game Accuracy

The bonuses, odds and game results provided at rm89 are the actual odds generated at the time of play. If display errors occur due to technical faults, rm89 reserves the right to reverse any funds incorrectly credited.

5.2 Game Selection

Games and play options on rm89 are subject to change. Any game may be added or removed without prior notice.

5.3 Handling Game Malfunctions

If technical malfunctions occur during play, rm89 will review the server logs and resolve the matter fairly. A disconnection during play does not count as a loss — the outcome will be settled according to the recorded data.

Prohibited Conduct

The following conduct is strictly prohibited on the rm89 platform:

• Opening more than one account for the same player (multi-accounting).
• Abusing bonuses — including arbitrage betting and deliberately switching game types (bonus hunting).
• Using external software (bots, scripts) to conduct gameplay.
• Conducting deposits or withdrawals that cannot be verified as free from money laundering.
• Another person playing on a player's account (account sharing).
• Deliberately seeking out and exploiting platform system flaws (system exploitation).

If any of these prohibitions are found to have been violated, rm89 has the right to immediately suspend the player's account and take action regarding funds.

Account Suspension and Termination

7.1 Termination by the Player

A player may voluntarily close their rm89 account. To do so, they must contact us via Live Chat. Any genuine remaining balance will be paid out once wagering requirements have been met.

7.2 Suspension by rm89

rm89 reserves the right to suspend an account without prior notice if a player is found to have violated these terms. This will also include decisions regarding the player's remaining balance and bonuses.

7.3 Self-Exclusion

If a player wishes to impose limits on themselves — for example, to set time limits on play — they can contact us via Live Chat and we will work through it together. rm89 is glad to fully support such self-imposed limits.

Personal Data and Security

rm89 protects players' personal data using SSL encryption. Personal data provided by players will not be sold to third parties — except where disclosure is legally required. Full details on personal data protection can be read in our Privacy Policy.

8.1 Player Responsibilities

Players must keep their account login details secure and must not share them with anyone. Details that must not be shared include your username, password, payment OTPs and one-time codes.

Limitation of Liability

rm89 is not responsible for a player's gambling losses, unrealised potential winnings, or losses arising from faults in third-party software or services. rm89 operates as an as-is platform and does not accept liability for individual losses unrelated to bonus processing.

rm89 is not liable for matters arising from causes beyond our control (force majeure) — such as natural disasters, cyber attacks, or failure of technical infrastructure.

Amendments to Terms

rm89 reserves the right to amend these terms at any time. When amendments are made, the "Last Updated" date on the platform's Terms and Conditions page will be updated, and players may be notified of significant changes by email.

Continued use of the platform after any amendment will be considered acceptance of the revised terms. If a player does not agree to the revised terms, they have the right to close their account and withdraw any remaining balance.